How we protect and handle your emotional wellness data
Feelkey is available for users age 13 and older. By using Feelkey, you confirm that you are at least 13 years old. If you are under 13, please ask a parent or guardian for permission before using this app.
If you are between 13-17, we apply extra privacy protections and limit data sharing. Parents can request access to their teen's account or request data deletion at any time.
Feelkey is an emotional wellness app designed to help you track your mood, connect with your emotions, and maintain healthier relationships through AI-powered insights.
We take your privacy seriously. This policy explains what data we collect, how we use it, and what rights you have. If you have any questions, please reach out — we're happy to help.
Feelkey is available to users age 13 and older. We do not knowingly collect data from children under 13. If we discover we have collected data from someone under 13, we will delete it immediately.
We apply additional privacy protections for users under 18:
If you are a parent or guardian of a teen using Feelkey, you have the right to:
To exercise these rights, email support.feelkey@gmail.com with:
Feelkey collects only the data necessary to provide emotional wellness features and personalized AI support. Here's what we collect:
Your data is used solely to provide Feelkey's emotional wellness features. We never sell your data or use it for marketing purposes.
We protect your emotional wellness data with industry-standard security practices.
All data transmitted between your device and our servers is encrypted using TLS 1.2+ (HTTPS). This means no one can intercept your data while it travels over the internet.
Your data is stored securely in Supabase's encrypted database. Access is restricted to authorized Feelkey systems only.
We invest in security because your mental health data is sensitive and deserves the highest protection. If you ever have security concerns, please contact us immediately at support.feelkey@gmail.com.
You have full control over your data in Feelkey.
You can access and export all your data at any time through the app settings. Contact us if you need help.
You can delete individual entries (moods, journal entries, Kay chats) directly in the app. To delete your entire account and all associated data, email us at support.feelkey@gmail.com with the subject "Delete My Account." We'll process this within 30 days.
You can request your data in a standard format (JSON, CSV) at any time. Contact support and we'll provide it within 5 business days.
You can update your account information and preferences anytime in Settings. If something is inaccurate, let us know.
We keep your data as long as you use Feelkey. Here's what happens if you delete or stop using the app:
| Data Type | Retention After Deletion |
|---|---|
| Account & profile data | Deleted immediately upon request |
| Mood, journal, messages | Deleted within 30 days of account deletion |
| Kay conversations | Deleted within 30 days of account deletion |
| Anonymized analytics | Retained indefinitely (not linked to your account) |
| Google Play billing records | Retained per Google's policies (required by law) |
If you delete individual entries or Kay conversations, they're removed permanently and cannot be recovered.
Feelkey uses Android's accessibility service to enable the optional "Room/Scan Chat" feature. This feature reads chat messages from messaging apps (WhatsApp, Instagram, Telegram, Discord, etc.) to detect emotion and suggest rewrites.
Important: The accessibility service can only read what's visible on your screen when you are actively using a messaging app. Chat data is scanned locally on your device and then securely transmitted to Supabase for analysis. We do not store raw chat messages from others — only your emotional analysis and suggested replies.
Room/Scan Chat is completely optional. You can enable or disable it anytime in Settings. Disabling it removes all accessibility service permissions immediately.
If you prefer not to use this feature, you can still use all other Feelkey features (mood tracking, journaling, Kay companion) without any impact.
We're here to answer questions about your privacy or how Feelkey handles your data.
Email: support.feelkey@gmail.com
Response time: Within 2 business days
For account deletion requests:
Subject: "Delete My Account"
Include: The email address linked to your Feelkey account
For parental requests:
Subject: "Parental Access Request" or "Teen Account Deletion"
Include: Teen's email, proof of parental relationship
We may update this privacy policy as Feelkey evolves. We'll notify you of significant changes via email or in-app notification. Continued use of Feelkey after changes means you accept the new policy.